Thursday, July 31, 2008

Thank you Midtown

Hi Mari
I am a veteran boot camper at the West Midtown location. I am writing to you to share some feedback with you regarding the boot camp program at West Midtown. I know that within my company feedback is usually comes in the form of a complaint but not this letter. I am writing to share positive feedback on Collette and her team.
In the past I did the Operation Boot Camp program at Piedmont Park. I did not feel 100% comfortable in that program due to the size of the camp, and basically feeling like a number. I was hesitant to sign up for boot camp again due to that experience. I took a chance and signed up with your company due to other friends that had participated in your programs also due to the West Midtown location which is very close to my home. I was so pleasantly surprised with my experience with Collette and her team! They made me feel like a team member and seemed to take a personal interest in me as a friend and as a customer.
I have just signed up for my forth month of boot camp with your company. The primary reason for my continued participation is due to your staff at West Midtown. While the workout is intense and motivating, the people are what drive me! They are what give me the motivation to keep going and to continue to sign up! I have not attended any other of your locations but based on feedback from friends it sounds like each location is the same – everyone loves your staff, which is awesome!
I just wanted to give you some feedback on my experience with your company and with Collette and her team! Every one of the West Midtown staff is great and I am so happy that I have the opportunity to workout with them!
Sincerely K. Buehlman